Frequently Asked Questions
Everything you need to know about upgrading your workspace comfort.
What is the standard shipping time for an ergonomic chair?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes between 3 to 7 business days via our specialized furniture couriers.
Do the chairs come pre-assembled?
To ensure the safety of the components during transit, our chairs are shipped semi-assembled. Each box includes a clear instruction manual and all necessary tools for a quick 15-minute setup.
What is your return policy if the chair isn't a good fit for me?
We offer a 30-day trial period. If you are not completely satisfied with the comfort or support of your chair, you can return it for a full refund, provided it is in its original packaging.
Do your ergonomic chairs come with a warranty?
Yes, all our premium chairs include a 5-year comprehensive warranty covering the gas lift, frame, and adjustment mechanisms against manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for eligible customers.
How do I know which chair is right for my height and weight?
Each product page includes a detailed 'Size & Fit' guide. Generally, our chairs support up to 300 lbs and are adjustable for users ranging from 5'2" to 6'4".